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All users have access to this service which serves as the entry point to the system upon successful login and is the first interface encountered. The Administration service enables secure access and organisation management ensuring that all stakeholders operate in a controlled, role-based environment according to national and maritime standards.
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The Voyage service functions as the foundational registry for vessels and port calls within the PCS. It maintains the vessel repository, including vessel profiles and identification details, and records each voyage associated with a specific vessel.
Each voyage record created in this service becomes the starting point for all subsequent PCS transactions, including cargo, logistics, and regulatory processes. By centralising vessel and voyage data, the module ensures consistency, traceability, and accurate linkage across all related PCS operations.
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The Maritime service manages vessel call information from pre-arrival to departure. It facilitates the electronic submission, validation, and processing of vessel arrival and departure declarations, ensuring that all required maritime and regulatory formalities are completed before port operations commence.
The service enables shipping agents to submit voyage details, vessel particulars, crew and passenger information, and statutory declarations, which are then shared with relevant authorities for review and approval. Through structured workflows, it ensures coordinated decision-making, regulatory compliance, and timely vessel clearance.
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The Invoice service manages the electronic generation and tracking of invoices and related billing transactions within the PCS. It enables authorised entities to issue invoices, while allowing stakeholders to review, pay, and monitor payment status.
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The Logistics service manages the operational lifecycle of cargo from arrival to final release. Once manifest data is submitted and validated, the module facilitates the execution of logistics formalities, including cargo announcements, delivery order processing, authorizations, and cargo movement tracking.
Through system integrations and structured workflows, the module ensures that cargo movements and releases are processed efficiently, transparently, and in compliance with national and maritime requirements.
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The Forms service manages
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The Truck Appointment System service manages the scheduling and coordination of truck visits to port and terminal facilities. It enables users to book, modify, and track appointment slots for cargo pick-up and delivery, based on terminal availability and operational rules.
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The Business Intelligence (BI) service provides analytical and reporting capabilities across all PCS transactions. It consolidates data from the various services, including Voyage, Logistics, Forms and Invoice to generate dashboards, performance indicators, and operational reports for authorized users.
The BI service enables stakeholders to monitor cargo volumes, vessel activity, processing times, authorisations, financial transactions, and system usage trends. By transforming transactional data into actionable insights, the BI supports evidence-based decision-making, performance monitoring, and policy development at both operational and strategic levels.
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